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Delivery Details


WHEN WILL MY ORDER BE SENT?

Orders received on a weekday are sent the next day.
Orders received on a weekend are sent out on the following Monday.

ALL ORDERS ARE SENT OUT BY ROYAL MAIL FIRST CLASS.

If you want your order sent another way, for example Special Delivery or via Parcelforce or courier with Tracking, postage for this would be extra and will be calculated at the time of your order based on the way you'd like your order sent. If you need special delivery methods please put a note in the "messages" part of the order form when you are at the checkout. We will then send you info about how much extra the special postage on your order would be, details of how to pay for the extra postage, and arrange a delivery.

UNITED KINGDOM (including SCOTLAND, WALES AND NORTHERN IRELAND)

We ship out Mon-Fri except on UK Public/Bank Holidays when Royal Mail are closed.
We do sometimes post on Saturdays, depending on demand and volume of orders.

Royal Mail say First Class post delivery times are between 1 - 3 working days.

UK Postage is charged at £2 per item.

We will do our utmost to ensure that your order is received on time. However, in circumstances beyond our control such as postal strikes or we are unable to be held liable for the delay.

EUROPE (including REPUBLIC OF IRELAND)


We use Royal Mail to send order to Europe.

Royal Mail state the delivery times to Europe as being 3-5 working days.
If you need your order faster, please ask us about the possibility of arranging a courier.
Postage per item to Europe is £5.00.

GENERAL INFO :

We can arrange for items to be sent "Airsure" at an extra cost.
Airsure items can be tracked until it reaches the other country.

We can also arrange for courier deliveries - please contact us before ordering if you need this.

Customs - All items going outside of the UK may be checked by Customs. We cannot be held responsible for any damage if your item, particularly with giftwrap, is opened by customs. If your item is going outside the EU, we will have to put a customs declaration form on it indicating what is inside the package.

Please allow extra time, if possible during seasonal peak times such as Christmas.

USA


We use the Royal Mail to send orders to the USA.
Royal Mail states delivery will take 5 - 7 days.
Delivery to the USA is £8.00 per item.

We can also arrange for courier deliveries - please contact us before ordering if you need this.
Delivery via courier is an extra cost so please confirm with us first if you need this option.

For sending orders to the USA, we will have to put a customs declaration form on the package indicating what is inside the package.

AUSTRALIA, JAPAN, CANADA AND EVEN FURTHER AWAY...!


We also use Royal Mail to send orders Worldwide.
Royal mail states delivery will take 5 - 7 days.
"Worldwide" delivery is charged at £8.00 per item.

We can also arrange for courier deliveries - please contact us before ordering if you need this.
Delivery via courier is an extra cost so please confirm with us first if you need this option

For sending orders to most countries worldwide, we will have to put a customs declaration form on the package indicating what is inside the package.